Overview

Downloading your orders into ShipWorks is as easy as clicking a button. Follow the instructions presented in the video (above) or the written instructions (below) to explore the options available with downloading orders.


These instructions assume that you have successfully installed ShipWorks on your computer and that you have set up (at least) one store.


The Process

Downloading All Store Orders


1. In ShipWorks, navigate to Home > Download.


2. Click the green Download button.


You could also download from another tab just by clicking on the green download button on the Quick Access Toolbar:


 


Downloading A Single Store's Orders


1. In ShipWorks, navigate to Home > Download.


2. Click the arrow next to the green Download button.


Managing Your Store's Settings 


1. In ShipWorks, navigate to Manage > Store


2. Select the store you want to download from and click Edit



3. Under the Downloading heading, you can modify the download settings for your store.

 


Viewing Your Download Log


1. In ShipWorks, navigate to Manage > Download Log.

 

2. Use the left-side menu or the blue hyperlinks to filter your download log for more specific results (like successes, errors, downloads from a specific store, and so on). 

 


Still Need Help?

Please feel free to reach out to one of our awesome Customer Care Representatives in St. Louis.  We are happy to help.