In version ShipWorks version 3.9.6 (and higher), you can now select to print thermal / standard labels on a per shipment basis.

This means that you can select to print your label format from within the Ship Orders dialog (Home > Ship Orders) for each label uniquely. This option offers support for customers who print a combination of both thermal and standard labels.

This article assumes that your thermal and/or standard printers have been set up and work correctly in ShipWorks and that you're using a version of ShipWorks newer than 3.9. Click here for details on how to check the version of ShipWorks you're running.

The Process

1. In ShipWorks, locate the order you want to ship.

2. Right-click the order and select Ship Orders (or go to Home > Ship Orders).

3. On the Ship Orders screen, make sure a provider is selected, then locate the Label Options section (you may have to scroll down to the bottom of the list). If the Label Option section is shrunk or hidden click the down arrows () icon to expand.

4. In the Label Options section select StandardEPL, or ZPL from the drop-down menu. If you want to print thermal, you will need to choose the right format (EPL / ZPL) for your printer. For some common printers, see our documentation here on how to choose appropriately.

5. Modify any other shipment details as needed and click Create Label.

If desired you may also manually print your label after you've completed the Create Label step to process the shipment. Manual trigger the printing by selecting your order, right-clicking, and selecting Quick Print > Labels > Select your Label Format (Standard/Thermal) Template.

Still Need Help?

Please feel free to reach out to one of our awesome Customer Care Representatives in St. Louis.  We are happy to help.