ShipWorks supports Amazon Seller Fulfilled Prime shipping as a premium integration with the Amazon Buy API. ShipWorks assess a 20 cent per shipment fee, in addition to your ShipWorks monthly subscription fees, for all Amazon Seller Fulfilled Prime shipments processed within ShipWorks.
See this article for a list of Frequently Asked Questions related to shipping Amazon Self-Fulfilled Prime orders with ShipWorks.
First Things First
If you have qualified for Amazon's Seller Fulfilled Prime shipping program and want to use Amazon as your shipper in ShipWorks, you must first:
- Link your Stamps.com account and/or UPS accounts to Amazon Seller Central.
- Submit a support ticket or give us a call to request that we enable the Amazon shipper option on your ShipWorks setup.
Make sure that those same Stamps.com and/or UPS accounts are added into ShipWorks (via Shipping Settings).
- Set up Amazon as a shipper in ShipWorks. (You can do this now, or you can set it up when you ship your first Amazon Prime order via Amazon).
- Create a filter to capture Prime orders. This is not necessary, but it might be easier to process them all at once.
- Make the Amazon Prime column always visible on the Orders grid by right clicking in the column headers and checking the Prime column, then moving it to the position you'd like.
Shipping a Prime Order with Amazon's Shipping API
1. Open the Ship Orders window for the Prime order (or orders) that you want to ship. (Either right-click the order(s) and select Ship Orders from the popup menu or highlight the orders and click the Ship Orders icon on the ribbon up top).
2. Select Amazon as the shipping provider, and in "Shipment Details" enter the package details, shipping service desired, confirmation preference, and insurance option.
You might notice that some options normally seen on the Ship Orders Service tab are unavailable here. With Amazon Prime orders, certain information, such as the ship-to address, is pulled directly from the Amazon order and is not editable or visible in ShipWorks.
3. Click Create Label.
If you have set up Amazon as a shipper, the label will be printed to the default printer selected.
If you have not yet set up Amazon as a shipper, the Amazon Setup Wizard will walk you through this setup now.
Still Need Help?
Please feel free to reach out to one of our awesome Customer Care Representatives in St. Louis. We are happy to help.