This article explains how to reset a forgotten password for your ShipWorks customer account. Please note that this is the password for your ShipWorks customer account and is not necessarily the password used to log in to the ShipWorks application where you process shipments.

The Process

1. Browse to

2. Click the Click Here link next to the Forgot your password? text.

3. Enter your Email address and Zip Code associated with your ShipWorks account into the form. Click the Reset button.

4. Check your email for the temporary password that ShipWorks has sent you. Now attempt to log in with this newly provided password. It is recommended that you 
change your password immediately. To do so click on My Profile, input the new password and confirm. Save the new password by clicking Save.

Still Need Help?

Please feel free to reach out to one of our awesome Customer Care Representatives in St. Louis. We are happy to help.