What Now?
Need More Help?


This article will guide you through how to select the standard printer to which your shipping labels will print.  If your primary label printer is a Standard inkjet or laser printer, it will also guide you through how to make sure that you have each of your shipping providers set to request a standard shipping label.

You may need to select your standard printer when:

  • You add a new printer
  • You reinstall a current printer
  • You add a new ShipWorks workstation
  • You move ShipWorks from one PC to another

First Things First

This article assumes the following:

  • You have the standard printer installed in Windows and can print a Windows test page
  • You are on ShipWorks version 3.6 or greater

The Process

Selecting the Default Standard Printer

1.  In ShipWorks click on the Manage tab and then click on the Templates button.

2.  On the Template Manager screen, select the Labels > Standard template.

3.  To select the standard printer that you will use, click on the Edit button.  Then, click the Settings tab and then the Printing link.  Select the standard printer that you use to print your labels from the Printer: drop-down menu.

4.  Once your printer is selected, click Close.

Verify Standard as the Default Label Format

Please follow these steps only if you print your shipping labels to a standard inkjet or laser printer.  If you print your labels to a thermal printer, please skip these steps and see the article on selecting your thermal printer

1.  Click on the Manage tab and then click the Shipping Settings button.

2.  On the Shipping Settings screen, select the shipping provider for which you wish to check the default label format.

3.  Select the Settings tab and then click on the blue link for Defaults - [selected provider].

4.  Scroll down to the Labels section and then select the Standard label format from the Requested Label format: drop-down menu.

5.  Click OK.  Then, repeat steps 2-4 for each provider you will use a standard printer.  Click Close when you are finished.

What Now?

Are you having issues with your labels not printing?  Please see this article for detailed steps on how to troubleshoot your printer setup.

Still Need Help?

Please feel free to reach out to one of our awesome Customer Care Representatives in St. Louis.  We are happy to help.