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ShipWorks connects directly to your Magento account. With one click, or on an automated schedule, your orders are downloaded from Magento. As soon as you process a shipment, ShipWorks communicates the updated order status, shipping method and tracking information back to Magento.
This article will guide you through how to connect your Magento 1 store to ShipWorks using the ShipWorks .php module (attached to the end of this article).
If you intend to connect your Magento 1 store to ShipWorks using the MagentoConnect extension, please see this article instead.
First Things First
Before you begin, please make sure that:
- You have the ShipWorks application downloaded and installed and that you can log into ShipWorks as an administrator.
- You are running ShipWorks version 5.8.0 or higher. To check your version of ShipWorks, click on the Help tab and then the About ShipWorks button.
- If you are on a version of ShipWorks prior to v5.8.0 we recommend that you upgrade to the latest version of ShipWorks. However, you may also see this article to install Magento with an earlier version of the ShipWorks software.
- You have your Magento admin username and password.
- You have your Magento FTP (File Transfer Protocol) host address, username and password. If you are unsure of this information, please reach out to your resident IT person, to your host provider or to Magento Support.
ShipWorks connects to Magento using a .php module which is placed into your Magento store's root directory. The file is attached to the end of this article and will need to be uploaded to Magento using your favorite FTP client. If you are not familiar with the process of transferring files using FTP, that's OK. You have a few options.
- Review this article. It will introduce you to and guide you through the process.
- Reach out to your IT person. He or she should be able to upload the file for you.
Upload the ShipWorks.php Module to Magento
1. Download the attached shipworks3.php module (found at the bottom of this article). Once downloaded, you will need to unzip the file.
Note: Typically you can unzip a compressed (.zip) file by right clicking on it and selecting Extract All....
2. Using the FTP client of your choice, upload the unzipped shipworks3.php file to the root directory of your Magento store. Please see this article if you need assistance with this process.
Adding Magento to ShipWorks
1. Launch the ShipWorks application and log in as a user with administrator rights.
2. Click on the Manage tab, then on the Stores button.
3. Click on the Add Store button.
4. From the What store do you sell on? menu, select Magento. Then, click Next.
5. Select Magento 1 as the Version.
6. Enter the Account Credentials for your Magento store. Then, click Next.
- Username: - Your Magento admin username
- Password: - Your Magento admin password
- Store URL: - Your Magento website address. Typically your URL will be your Magento store address appended with /shipworks3.php. For example, if your website is https://www.mystore.com, your URL might be https://www.mystore.com/shipworks3.php.
7. On the Store Information screen, enter the store Name and Address. Then, click Next.
8. Enter the additional Contact Information for your store. Then, click Next.
Note: This information is optional.
9. By default, ShipWorks downloads the previous 30 days of orders during the first download from your Magento store. You may edit this by clicking on the Edit link.
10. We recommend leaving the setting checked for Mark the order as Complete in Magento and upload the shipment details.
11. If you wish for Magento to send a shipment notification email to your customers, check the box for Magento should email the customer that the order was completed.
12. Click Next. Then, click Finish.
Your Magento orders will automatically begin to download.
Still Need Help?
Please feel free to reach out to one of our awesome Customer Care Representatives in St. Louis. We are happy to help.