Table of Contents


Background

First Things First

The Process

Things to Know

Related Articles

Still Need Help



Background

With ShipWorks you can quickly and  easily locate an order by scanning a barcode of the ShipWorks order number.  This article will guide you through how to enable Single Scan and how to register the barcode scanner with ShipWorks.


First Things First

Before you begin, please be sure that:

1.  You have ShipWorks version 5.10 or later installed.  You can check your version of ShipWorks by clicking on the Help tab and then the About ShipWorks button.  For assistance with upgrading your version of ShipWorks, please see this article.

2.  You have a scanner connected to your computer with the necessary drivers for your scanner installed.

3.  You have at least one barcode available to scan.  You can scan any barcode you may have available.


The Process


1.  In ShipWorks, click on the Manage tab and then on the Options button.



2.  In the Shipping section, check the box for Search orders by barcode scan.



3.  Click on the Pair Scanner button.



4.  When prompted, scan any barcode with the barcode scanner used for Single Scan.  The scan results will be displayed.




5.  Click the Confirm button.



6.  Click the OK button to close the Options screen.



Your scanner is now registered with ShipWorks.


Things to Know

1.  If you accidentally register the wrong device (perhaps you accidentally press a key on your keyboard) you can simply scan a barcode again with the correct scanner and then click Confirm.  ShipWorks will register the last device used.

2.  Registered devices are computer specific.  Repeat the above steps on each computer on which Single Scan will be used.


Related Articles

User Guide - Getting to Know Single Scan


Still Need Help?

Please feel free to reach out to one of our awesome Customer Care Representatives in St. Louis.  We are happy to help.