You can easily add your Asendia account to ShipWorks allowing you to process Asedia shipping labels.  This article will guide you through how to add your Asendia account to the ShipWorks software.  It just takes a few moments to get up and running.

First Things First

Before adding your Asendia account to ShipWorks, please be sure that:

  • In order to add Asendia to ShipWorks, Asendia needs to be enabled in your ShipWorks account.  Please reach out to one of our awesome customer service representatives in St. Louis and we will be happy to help.
  • You are on ShipWorks version 5.28 or later.  You can easily see what version of ShipWorks you are running by clicking on the Help tab and then on the About ShipWorks button.  If you need assistance with upgrading your version of ShipWorks, please see this article.
  • You are logged into ShipWorks as a user with administrator rights.

The Process

1. Click on the Manage tab and then on the Shipping Settings button.

2.  Select Asendia from the list of shipping providers on the left side of the Shipping Settings screen.  Then, click the Setup... button.

3.  Enter your Asendia Account Number, Username, and Password.  Then, click the Next button.

(If you need to open a new Asendia account, click on the blue click here link to be taken to the Asendia Contact page from which you can reach out to Asendia regarding opening an account.)

4.  Fill out the Name, Address, and Contact Information.  Then, click Next.

5.  The Shipment Defaults screen allows you to configure the default settings that will be automatically applied when creating an Asendia shipment.  To configure the defaults, click on the Defaults - Asendia link.  Click Next.

(It is also possible to configure shipping rules for Asendia from this screen.  However, shipping rules are outside of the scope of this article.  To learn more about Shipping Rules, please see this article.)

6.  We recommend leaving the default settings on the Printing Setup screen.  This screen allows you to specify whether or not you wish for the Asendia labels to print automatically when you process the shipment and to specify to which printers the labels should print.

Click the Next button.  If you have not yet selected your standard (inkjet or laser) and/or Thermal printer(s) you will be prompted to do so now.

7.  The Processing Setup screen allows for you to add and configure an email address in ShipWorks, set automatic email notifications for Asendia shipments, and to tell ShipWorks to what status the order should be set when processing or voiding a label.  For the Local Status settings, we recommend leaving the defaults.  For more information on how to configuring an email address and setting up shipment notification emails, you may be interested in the following articles.  Click Next.

Adding Your E-mail Address

Configuring Automatic Email Notifications

8.  Click Finish. Your Asendia account is setup in ShipWorks.  

Additional Settings

After clicking Finish you should be on the Shipping Settings screen with Asendia selected.  (If not, you can click on the Manage tab, then Shipping Settings, then select Asendia.)

With Asendia selected on the Shipping Settings screen you are able to specify which services you would like to be available to you when configuring an Asendia shipment in ShipWorks.  For example, if you never ship using the Asendia PMEI service, you can uncheck this service from the Available Services list so that it does not show as an available service when configuring a shipment.  

Only the checked services show in the Service: drop-down menu when configuring a shipment.

Still Need Help?

Please feel free to reach out to one of our awesome Customer Care representatives in St. Louis.  We are happy to help.