Background

USPS recently announced that effective February 23, 2018, the Web Tools No Postage Label option will be discontinued and labels with no postage will no longer be available.


How This Affects ShipWorks

  • When generating a no-postage USPS label using the USPS (w/o Postage) provider, the label will not be created and the below error will be returned.



  • When selecting the Generate Label that is not postage-paid: option when shipping with USPS, the label will not be created and the below error will be returned.




Additional Information

For additional information, please see the USPS Elimination of No Postage Label Options through the Web Tools APIs FAQs.


Still Need Help?

Please feel free to reach out to one of our awesome Customer Care representatives in St. Louis. We are happy to help.