Processing Returns

Creating a Return Label with OnTrac
1. In ShipWorks, select the order to be returned and then either click the Home tab > Ship Orders or right-click on the order and choose Ship Orders.    ...
Thu, 8 Jun, 2017 at 1:13 PM
Process Returns with the "Other" Carrier
If you’re using other shipping carriers, ShipWorks can update orders with return information - but note that since the "Other" option is not ac...
Thu, 9 Mar, 2017 at 3:43 PM
How to Fix Error: Missing or Invalid Notification/Notification Code
When you try processing a UPS return shipment, you may receive an error message that says, "Missing or Invalid Notification/Notification Code." Th...
Fri, 10 Apr, 2015 at 9:40 AM
Create a Standard Template for a Return Label Only
Table of Contents Background The Process Creating the Template Emailing the Return Label Still Need Help Background When you email a return la...
Wed, 22 Feb, 2017 at 9:44 AM
Creating and Emailing a Return Label to a Customer
TABLE OF CONTENTS Background Creating the Return Label * For Orders with a Single Shipment * For Orders with a Multiple Shipments Setting the La...
Mon, 10 Jul, 2017 at 8:33 AM
Creating a FedEx Return Label
TABLE OF CONTENTS Background Create the Return Shipment * Orders with a Single Shipment / Using the Shipping Panel (v5.2 or greater) * Orders...
Wed, 22 Feb, 2017 at 8:48 AM
Creating a UPS Return Label
TABLE OF CONTENTS Background Creating the Return Label * Orders With a Single Shipment / Using the Shipping Panel (v5.2 or greater) * Orders Wit...
Tue, 21 Mar, 2017 at 11:10 AM
Creating a USPS Return Label
TABLE OF CONTENTS Background Creating the Return Label * Orders With Only a Single Shipment / Using the Shipping Panel (v5.2 or greater) * Orders ...
Thu, 11 May, 2017 at 10:25 AM
Automatically Emailing USPS Return Labels
Table of Contents Background First Things First The Process Configuring the Standard Label Template Creating the Action Related Articles Still Nee...
Thu, 6 Apr, 2017 at 12:04 PM