TABLE OF CONTENTS
After switching to Scan-to-Ship, you will probably notice that there does not appear to be a whole lot going on. You are presented with the Scan tab and an Order Number field. This article will guide you through how to load an order onto the Ship tab and how to Clear the Ship screen.
!!-TIP-!! – If you are a Warehouse customer you will land on the Scan tab when switching to Scan-to-Ship so that you can begin the Scan-based Quality Control process. For more information on how Scan-based Quality Control works, please see this user guide.
First Things First
This article lists details and instructions for the latest release of ShipWorks. If you have not done so already, we recommend upgrading to the latest version of ShipWorks so that you have access to all of the latest and greatest features.
Please Note that Scan-to-Ship view was labeled as Order Lookup Mode prior to version 7.3. If you are on an earlier version of the ShipWorks software you will you will see Scan-to Ship listed as Order Lookup in the Software.
Loading an Order [Manually]
Loading an order is easy. Here’s how:
- Click in the Order Number field and type in the order number that you wish to process.
- Click the search button or press Enter on your keyboard.
If there is more than one order with the same order number in ShipWorks, select the order that you would like to load and click the Select button.
When an order is loaded onto the Ship tab, the following panels will display:
|From Account||Shipment Details||Rates|
|To Address||Label Options|
Loading an Order [Using Single Scan]
It is also possible to load an order by scanning a barcode of the order number when you have Single Scan enabled. Configuring Single Scan is outside of the scope of this article, but we do have a help article to walk you through searching for orders using a barcode scanner.
Clearing the Screen
You can also clear an order by clicking on the Clear link located just to the right of the Order Number field. Clicking the Clear button clears the order and all of the panels will be removed from the Ship tab.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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