For some store platforms, you will need to first install a ShipWorks Module to the store online before you add the store into ShipWorks. It's really easy to do if you know how. Luckily, if you don't know how, we can show you. You can use any FTP client you like to upload files to your store, but we like a free FTP program called FileZilla. So, in this article we will use that for our example.
First Things First
Before you are able to connect any FTP client to your store you will need a few pieces of information:
- Host Address
- Host Username
- Host Password
- Sometimes the Port Number needed to connect.
1. Download and install FileZilla Client (it's free!). Click the big green Download Now button at https://filezilla-project.org/download.php.
2. Once you have FileZilla installed, enter the Host name, username, and password. The host name is the ftp address, which is usually the website address without the https://www part. If your store requires you to connect through a specific port number, enter that as well.
3. Click Quickconnect.
The root directory may or may not be named root. Depending upon the store type it may be named differently. If you are unsure, reach out to your local IT professional or your store's helpline.
Now that the module is in your store files, you can go add the store to ShipWorks!
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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