Amazon: Self Fulfilled Prime - Printing Thermal Labels

1. Click on the Manage tab and then on the Shipping Settings button.

2. Select Amazon from the list of shipping providers.

3. Select the Shipments tab.

4. Click on the link Defaults - Amazon.

5. Scroll down to the Labels section and select Thermal-ZPL from the Requested Label Format: drop-down menu.

6. Click OK, then Close.

New Amazon shipments will now default to Thermal - ZPL.

The Requested Label Format can only be selected from the Ship Orders screen.

1. Select the order for which you wish to generate a shipping label. Then click on the Home Ship Orders button.

2. Scroll down to and expand the Requested Label Format: section.

3. Select Thermal-ZPL from the Requested Label Format: drop-down menu.

When Thermal-ZPL is selected as the Requested Label Format:, it is possible to enter a reference into the Reference #: field. The contents of the Reference: field will print on a thermal label. The Standard label format does not support this option. For more information on Reference fields, please see this article.

If you need to ensure that the correct thermal printer is selected, please follow the steps outlined in this article.

In some unique instances, you may need to check that the printing rule that allows ShipWorks to print thermal (ZPL) labels to your thermal printer is configured correctly. If you've followed the above steps and your thermal labels do not print, please follow the steps outlined in this article to ensure that the thermal printing rule is configured correctly.