Background
Sometimes you may just want a quick reminder on how to perform some of the basic tasks in ShipWorks. We've created these easy to use guides to help you with some of the most common tasks and troubleshooting steps in ShipWorks. If you need more detailed instructions or troubleshooting steps, each of the below cheat sheets will also guide you to additional help articles and resources.
Feel free to print them out and to post them near your ShipWorks workstations to use as a quick reference. Just click the link to download a PDF. Check back often as we will be adding more cheat sheets on a regular basis.
Installation
ShipWorks Clients
Adding ShipWorks Client Computers
Adding a Store to ShipWorks
Adding Shipping Providers to ShipWorks
Adding Order(s)
Shipping
Shipping an Order in ShipWorks
ShipWorks Insurance
Backing Up and Restoring the ShipWorks Database
Labels Are Not Printing
Troubleshooting Printer Issues
Cannot Connect to the SQL Database
Restarting the SQL Database Service
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.