ShipWorks connects directly to your Rakuten account. With one click, or on an automated schedule, your orders are downloaded from Rakuten. As soon as you process a shipment, ShipWorks communicates the updated order status, shipping method and tracking information back to Rakuten.
This article will guide you through the steps to connect your Rakuten store to the ShipWorks software.
5. Enter the FTP username and password given to you by Rakuten/Buy.com. Contact firstname.lastname@example.org to receive your FTP login.
Great! You are connected. Now, you will need to fill out a few more screens.
On the Store Information screen, enter your Store Name: and Address:. Then, click Next.
Enter the additional Contact Information: for your store. Then, click Next.
Note: This information is optional.
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