ShipWorks connects directly to your Rakuten account. With one click, or on an automated schedule, your orders are downloaded from Rakuten. As soon as you process a shipment, ShipWorks communicates the updated order status, shipping method and tracking information back to Rakuten.
This article will guide you through the steps to connect your Rakuten store to the ShipWorks software.
In order to connect ShipWorks to Rakuten there are a couple of things to consider:
Be sure that you have your Rakuten Auth Key. If you are unsure of what your Auth Key is, please reach out to Rakuten by emailing them at firstname.lastname@example.org to request your Auth Key.
You will also need to know your Shop URL. This is not the URL you would enter to hit your shop on the web. You can find your shop URL in your Rakuten admin settings. Here's how:
1. Log in to your Rakuten admin console.
2. Click on Settings > Seller Information.
3. Scroll down and locate your Shop URL. Be sure to stay on this page or to write down your Shop URL. You will need it later in this article.
3. Enter your Auth Key.
4. The Marketplace ID: will be populated automatically as US. In most cases this is the correct marketplace ID. However, if you feel your ID is something other than US, please reach out to Rakuten for assistance.
5. Enter your Shop URL.
6. Click the Next button.
Great! You are connected. Now, you will need to fill out a few more screens.
On the Store Information screen, enter your Store Name: and Address:. Then, click Next.
Enter the additional Contact Information: for your store. Then, click Next.
Note: This information is optional.
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