Thank you for using ShipWorks. We are grateful that you would like to simplify your business by using our software.
In this series of Quickstart articles we’ll cover all of the basics of getting started with ShipWorks, beginning with setting up your ShipWorks account and installing the ShipWorks software. In just a few minutes, you’ll be printing a shipping label.
Our default settings will have you up and running in no time, but as time goes on and you become more and more familiar with ShipWorks, you’ll probably want to automate some tasks and settings. You will soon learn that ShipWorks makes it easy to do that, too. We’ve got a library of helpdesk articles at support.shipworks.com and some super-helpful support staff to help you take advantage of the full power of ShipWorks.
Did you know that ShipWorks Support is here for you Monday through Friday, 7am to 7pm Central Time and that we offer several ways to reach out to us?
CHAT - Chat with us by visiting support.shipworks.com and clicking on the button.
EMAIL - Submit a support ticket here.
PHONE - Give us a call at 800-952-7784.
There are a few essential steps you need to do before you are ready to begin processing labels in ShipWorks. Let's take a look at what our Quickstart articles will help you with:
Create Your ShipWorks Account and Install the ShipWorks Software
The ShipWorks software is installed locally on your computer. This makes processing shipping labels super fast since there is no online latency. Installing is easy and we will guide you through it.
Set Up Your Ship-From Warehouse(s) in The ShipWorks Hub
What is The Hub? The Hub gives you web-based access to view order information, to access data-driven intelligence and shipping insights, manage your products, track your inventory, and more.
Add Sales Channels and Stores to the ShipWorks Software
Adding your sales channels and/or stores to ShipWorks allows you to import your orders. We have more than 90 integrations, each with a setup wizards to guide you through the setup process. Have your own integration? ShipWorks can handle that too.
Add Your Shipping Carriers
Add one or more existing shipping carrier accounts to ShipWorks so that you can view rates and process labels.
You can also take advantage of ShipWorks One Balance which gives you access to discounted shipping rates.
Connect the ShipWorks Software with The Hub
The ShipWorks software communicates with The Hub so that shipment information, shipping insights, product and inventory information and more are always up to date. We will help you to quickly connect the two.
Verify Your Printer Setup
Print labels with a thermal printer? Use a standard laser or inkjet printer? Use both? We will take a look to make sure your printers are configured properly.
We will take a look at how easy and fast it is to process a shipping label in ShipWorks. Did you know there are multiple ways to process your shipments in ShipWorks? We will introduce you to those as well.
That is a great question. While ShipWorks can run on almost any Windows system, it might be a good idea to take a look at our system requirments just to be sure that your computer infrastructure is appropriate for the ShipWorks setup that is right for your business.
The ShipWorks Hub can be accessed from any computer with an internet connection. However, the ShipWorks software that you use to manage your orders and process your shipping labels only runs in Windows.
However, we do have customers that run ShipWorks on their Mac computers in a virtual Windows environment. Want to learn more about this? Check out our help articles on how to set up ShipWorks on a Mac.
That's enough introduction. Let's get started setting up ShipWorks by creating your ShipWorks account and installing the ShipWorks software.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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