A Quick Intro to The Hub
After successfully creating your ShipWorks account you were automatically routed to and logged into The Hub. The Hub is web based, giving you access anywhere there is an internet connection to:
View orders and order information
Access data-driven reporting and shipping insights
Manage your products and inventory levels
Add and manage shipping carrier accounts
Add and manage ship from locations (ShipWorks refers to these as warehouses)
Did you know that you can access The Hub from anywhere?
Go to hub.shipworks.com.
Log in using the same email address and password you used when creating your ShipWorks account.
In order have up to date information about your shipping carrier accounts, orders, shipments, products, and inventory, and to intelligently route orders The Hub needs to be connected to the ShipWorks software (We will install the ShipWorks software a little later).
The first step in connecting The Hub to ShipWorks is to add your ship-from location(s), (Referred to as warehouses in ShipWorks).
Click on the Add Warehouse button.
Enter the ship-from address for your warehouse in the Warehouse Address section, using a Warehouse Name that will easily allow you to identify the warehouse location. Then, click the Add button to create your warehouse.
Warehouse Aliases and Bin Locations?
You may have noticed that when creating a warehouse there are sections for Warehouse Aliases and for Bin Locations. For now, those are outside of the scope of the ShipWorks setup process. However, if you'd like to learn more please see the Additional Reading section located at the bottom of this article.
When adding only a single warehouse, that warehouse becomes the Default warehouse. However, if you add more than one warehouse you will need to determine and define which warehouse should be the default.
When ShipWorks cannot intelligently route an order based upon all other routing logic, it falls back upon the default warehouse and routes the order to that location.
Hover your mouse over the warehouse you wish to set as the default and click the Edit button.
Check the Make Default Warehouse checkbox. Then, click Save.
Depending upon the ShipWorks pricing plan that you selected when setting up your ShipWorks account, you may need to set up more than one warehouse. If you need to configure more than one warehouse, you will be able to after adding at least one shipping carrier account to The Hub.
Repeat the steps below to add as many warehouses that you require and that your plan allows.
Click the Add Warehouse button.
Fill out all fields for your warehouse. Use a Warehouse Name that will easily allow you to identify the warehouse location. The Address information should be the ship-from address for this warehouse.
Click the Add button to save the warehouse information.
Repeat steps 1 through 3 for each warehouse you wish to add.
Next, let's take a look at how to add your shipping carrier accounts (USPS, UPS, FedEx, etc.) to The Hub.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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