Submit a cancellation by logging in to your ShipWorks account. We hate to see you go and if there is anything that we can assist with, please feel free to reach out to our awesome customer support team in St. Louis.
Legacy ShipWorks Customer Account Management
Did you sign up for ShipWorks prior to June, 2021?
Manage your ShipWorks account by logging in at hub.shipworks.com using your ShipWorks account email address and password. Then, go to Account > My ShipWorks Account.
Click the Change... link located in the User Account Billing Information section.
Click the Looking to cancel your plan? Click here link.
Complete the Cancel your Account form. Then, click the Cancel Account button.
How can we help?
As part of the closing process, we will ask you for some feedback. We really do appreciate a candid response and take all customer feedback to heart. Our team is happy to help you to be as successful as possible by helping you to use all of the tools available in ShipWorks. If we can, we'd love to show you around to make sure you're taking advantage of every feature that can improve your shipping process.
Would you like to speak to a team member? We'd love to hear from you.
A confirmation window will be displayed for you.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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