Set Your Default Printers(s)
The next step, after installing the ShipWorks software and connecting to your stores and marketplaces, is to verify that you have selected the correct printers for all of your printing needs.
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Click Setup Default Printers on the Quick Start screen.
Launch the Quick Start Screen
Did you know that if the Quick Start screen is not displayed, you can launch it? Just click on the Home tab and then on the Quick Start button.
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Select the correct standard printer (inkjet or laser) and/or thermal printer (such as a Zebra printer) from the appropriate Printer: drop-down menu. If applicable, you can also specify the Source: (paper tray, loader, etc.).
Click the Use default link to assign the default printer.
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Standard Printer - Selecting a standard printer assigns the printer to all tasks that require being printed to a standard inkjet or laser printer. For example:
Packing slips and/or invoices are printed to a standard printer.
Reports are printed to a standard printer.
Customs forms are printed to a standard printer.
Thermal Printer - Selecting a thermal printer assigns the printer to be used to print labels processed in ShipWorks.
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Click the OK button to save your selections.
OVERWRITE CONFIGURED TEMPLATES
The Overwrite Configured Templates option, when checked, will updated the printer selection for any templates that have previously been assigned a printer.
This may be useful, for example, if you have replaced a broken standard printer with a new one. By selecting the new Standard printer: and checking the Overwrite configured templates option you can quickly assign the new printer to all templates that previously used the old, broken printer.
Printing labels in ShipWorks is handled by templates. There are three main templates that control to which printer(s) shipping labels are printed.
Labels > Thermal - Handles printing labels to thermal printers such as Zebra label printers.
Labels > Standard - Handles printing labels to standard printers such as a laser or inkjet printer.
Labels > Commercial Invoice - Handles printing international customs documents to a standard laser or inkjet printer when required.
When you selected your standard and thermal printers using the Quick Start menu, the correct printer and printer type were automatically assigned to the templates. However, it may be useful to know how to manually update the selected printer in the event that the need should arise.
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Click on the Manage tab and then on the Templates button.
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Expand the Labels folder. Select each of the following templates individually and perform steps 3-5 below.
Thermal template
Standard template
Commercial Invoice
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Click the Edit button, then the Settings tab, then the Printing option.
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Select the correct printer from the Printer: drop-down menu.
Select your thermal printer when editing the Thermal template. (Don't use a thermal printer? Select your standard inkjet or laser printer.)
Select your laser or inkjet printer when editing the Standard template.
Select your laser or inkjet printer when editing the Commercial Invoice template. (Don't ship internationally? That's OK. Go ahead and select your standard printer. If you ever do need to ship an international order the printer will already be selected for you.)
Click the Save button after selecting your printer(s). Then, click Close to exit the Template Manager screen.
Great! You are almost ready to begin shipping. Next, let's verify that your shipping carrier settings are configured correctly for your shipping workflow.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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