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Shipping Profiles

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ShipWorks Content Team

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Background

Shipping profiles allow you to create and save sets of your most commonly used shipping defaults. These defaults, or profiles, can then be easily applied to a single shipment or to a group of selected shipments. For example, you could have a profile that automatically applies an expedited shipping service, weight, insurance, dimensions, signature required, turn on email notifications and more, all with just a couple of mouse clicks.

First Things First

In order to get started, you will need to have ShipWorks installed and at least one shipping provider connected to the ShipWorks application. You will also need to have at least one order downloaded into the ShipWorks application.

We recommend that you run the latest version of the ShipWorks software. This allows you to access the latest tools and features and ensures the steps in this article will work for you. For assistance with checking your version of ShipWorks or with upgrading to the latest version, please see this help article.

The Process

Creating the Profile

For this article we are going to be using USPS as our shipping provider and will be creating our shipping profile specific to USPS shipments. However, the process remains the same for any shipping provider you may be using. The only differences would be the defaults that you can select related to the specific shipping provider you use.

Our objective will be to create a shipping profile that when selected will automatically apply the following:

Service: Priority Mail Express

Confirmation: Signature Required

Packaging: Flat Rate Medium Box

Memo 1: Configure with a custom message which will print on the shipping label

Ready? OK, let's create a profile.

1. Ensure that you have the Shipping Panel turned on in ShipWorks. Go to the View tab and click on the Show Panels button. Then, select Shipping from the drop-down menu.

Note

If you are on a version earlier than v5.2 you will not have this option. Move on to step 2.

enable the shipping panel

2. Select an order in ShipWorks. To select an order, simply click on it.

select an unshipped order

3.With the order selected, select the Shipping tab.

Note

If you are on a version prior to v5.2 you will not have this option. Instead, click on the Home tab and then click Ship Orders.

shipping tab

4. In the Shipping ribbon, Profiles section, click on the Manage button.

Note

If you are on a version prior to v5.2, on the Ship Orders screen click on the Apply Profile button and select Manage.

Click the Shipping tab then the Manage button.

5. On the Shipping Profiles screen, select USPS from the list of available shipping providers and then click on the New button.

select USPS and click the NEW button

6. Great! Now we are ready to begin selecting our defaults. First, name your shipping profile. I am naming mine USPS Expedited.

enter name shipping profile

7. For any default you wish to set, you will need to check the box to the left of the option in order to set the default for that option. Check the box to the left of Service: in the Shipment section. Then, select Priority Mail Express from the drop-down menu.

SW_Shipment_SEL_PriorityMailExpress_MRK

8. Check the box for Confirmation and then select Signature Confirmation from the drop-down menu.

SW_Shipment_Confirmation_SigRequired_MRK

9. For Packaging select Flat Rate Medium Box.

10. Lastly, let's set a thank you message to out customer. Check the box for Memo 1: and then type in your thank you message. This message will print on the bottom of your USPS label.

SW_Shipment_Memo1_MRK

11. Once you have finished selecting your defaults, click OK and then click Close.

Applying the Profile

1. Select an unshipped order in ShipWorks. Then, in the Shipping Panel verify that USPS is selected as the Provider:.

Note

If you are on a version prior to v5.2 click on the Home tab and then click Ship Orders. Select USPS from the Provider: drop-down menu.

SW_PANEL_Shipping_PRovider_USPS_MRK

2. To apply the profile to the order click on the Apply button in the Shipping banner. Then, select your profile from the drop-down menu.

Note

If you are on a version prior to v5.2, click on the Apply Profile button and select your profile.

Click the Apply button and select USPS Expedited

Note

When clicking the Apply button, profiles are only available for the currently selected shipping provider.

3. You will now see that all of the defaults have been applied to the selected shipment.

SW_ShippingPanel_ProfileApplied

Great, but how do I apply a profile to more than one shipment?

Excellent question! Let's take a look at how to batch process orders using a profile.

1. Select more than one unshipped order in ShipWorks.

select multiple Amazon Prime orders

2. In the Shipping Panel, click on the Ship Orders button or go to Home Ship Orders.

ship orders button on shipping panel

3. On the Ship Orders screen, select all of the shipments in the Shipments pane. Then, select USPS from the Provider: drop-down menu.

SW_PU_SHipOrders_SEL_Shipments_SEL_ProviderUSPS_MRK

4. To apply the profile, click on the Apply Profile button and select the profile from the drop-down menu.

SW_PU_ShipOrders_BTN_ApplyProfile_SEL_USPSExp_MRK

All of the defaults are applied to each of the selected shipments.

Congratulations! You now know how to use shipping profiles. You may also wish to learn how to automatically apply shipping profiles based upon shipping rules.

Still Need Help?

Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis.  We are happy to help.

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