Stamps.com fees

Comments

6 comments

  • Official comment
    Ryen M.

    Good morning Philip! 

    I definitely understand your concerns with your Stamps.com account. I am going to take a further look into this for you and reach out to you in a new ticket so we can further discuss the specifics! Thanks for bringing this to our attention, talk to you soon! 

     

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  • Philip Doolittle

    Also, you guys really need to import the old forum posts. That was a gold mine of information.

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  • Philip Doolittle

    Ok, I have spoken with Stamps.com and I am not happy at all.

    Apparently they decided that they would just change their pricing plan and not tell anyone before or after. The net result was an extra $420 expense a year. To add insult to injury, when I inquired about it I was told that my "promotion" had expired. That is false as the plan, which we have had for years, was not a promotional rate. They simply manufactured an excuse to avoid saying, "Yes, we stuck it to you quietly"

    This is very unethical. And I don't do business with unethical companies. This poses a problem because Stamps.com no longer supports Endicia.

    What are my options besides Stamps.com?

     

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  • Adam MacLean

    Hi Philip,

    I'm sorry you had a poor experience. I'm sure we can make this right for you. I'll give you a call shortly to discuss your options.

    Thanks,

    Adam

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  • Philip Doolittle

    I appreciate the call, the assistance, and the education. Very impressive response.

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  • Adam MacLean

    My pleasure Philip! We really appreciate your business with ShipWorks!

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