More sku based information on shipment and packing slips
I have a few requests for future versions of Shipworks.
1. SW remembers the weight. It would be nice if SW could remember the dimensions, Packaging and Service that was chosen with the last shipment.
2. There should be a button to "Ignore" the weight on this shipment. For example, we have a product that weighs 15oz. If the customer chooses Expedited Shipping so we want to use Priority mail. Because of this, the weight is now over 1lb. There should be a way to tell SW to ignore the weight of this shipment so that the next Standard shipping order defaults to 15oz, not over 1lb.
3. There should be a way to add notes to shipments which would print on packing slips. SW remembers the weight based on the sku. I want notes to print on the packing slip based on the sku. Perhaps these are packing instructions to the person packing the order. These might be instructions on how to use the product or hints and tips - added value.
I hope that you will consider these enhancements to a future version of SW.
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Hey Don-
Thank you for reaching out! Nathan is correct, many of the requests you mentioned can be done through our shipping profiles and rules.
1. We can set up 'shipping profiles' that have certain dimensions, package and service type and then set up rules to apply those profiles to specific orders or items! You can read more about shipping rules and profiles here: ShipWorks User Guide - Shipping Rules.
2. We can set up a shipping profile and rule for this as well! We can set up a rule to look at requested shipping and then apply a profile with a certain weight and service type based on what has been requested for shipping. For example, if one of your customers requests Expedited Shipping, we can create a profile that will set the weight to over 1lb (or any other weight that is needed) and set the service type to Priority. We can also set up something similar for Standard shipping!
3. We can add notes in ShipWorks manually or sometimes they can be imported from a marketplace along with an order. To add a note just select the order, right click and select Edit Order from the drop down. Then in the Notes section click on Add Note. You can then create a public or internal note. These notes are set to automatically appear on our default packing slips, but we can also configure any other template you have to get them to appear as well!
Thanks and please let us know if you have any other questions!
Emily Graves
ShipWorks | Technical Support
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