Order Lookup Mode - Order Number Field

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Kathy Kenworthy

• April 11, 2019 18:36

We love the Order Lookup Mode but there is one minor issue we've noticed. (I can provide screen shots to show what I'm talking about if necessary.) Our shipping staff need to minimize the size of the ShipWorks screen so that we can also view the Firefox browser on same monitor screen. If ShipWorks is full screen, the Order Number field (and the data within that field) is fully visible. If we minimize ShipWorks screen to a narrower version, the Order Number field shrinks and we can't see data within that field. Is there any way to resolve this?

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  Gerald C.

  • April 12, 2019 14:45

  Hey Kathy,

  First let me say that I am glad you are using (and loving) our Order Lookup Mode. We are always excited to see our customers utilizing our new features!

  I am sorry to hear that you are running into an issue where the data in the search bar is not displaying correctly. This has been brought to the attention of our Development team, and they are reviewing available options to improve this in later builds of ShipWorks.

  Please do not hesitate to reach out to us if you have any further questions.

   

  Thank you Kathy. Have a great day

   

  Gerald C

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  Kathy Kenworthy

  • July 17, 2019 19:15

  Just checking to see if any progress is being made on this request.  We are now on the latest version but still have a problem with the Order Number field shrinking in Order Lookup Mode.

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  Gerald C.

  • July 17, 2019 20:21

  Hey Kathy,

  Thanks for following up with us. I am going to check on the status of the ticket, and reach out to you. I will create a support ticket using this profile and reach out to you as soon as I have an update.

  Talk to you shortly Kathy!

  Thanks,

  Gerald C

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