Gerald C.
- Total activity 40
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 20
Comments
Recent activity by Gerald C. Sort by recent activity-
Michael, We can definitely create a support ticket and reach out to you. I will create a ticket (using this account) and we will reach out right away to see if we can overcome the roadblocks that ...
-
Hello, Thank you for bringing this to our attention. It appears there were server issues impacting usage of the software. We had our Server teams on it first thing in the morning working diligently...
-
Thank you for sharing your feedback on ShipWorks AutoUpdate. For starters, I would like to apologize for the inconvenience that this has caused you and your company. As always we appreciate the fee...
-
Hello Steve, Sorry for the delay in getting back to you. Looking through our ticketing system it looks like Emily was able to reach out and get you up and running. Please let me know if that is no...
-
Hey Bud, I am so sorry that you haven't been able to get ShipWorks up and running, I am going to see if I can locate your support ticket to see what other recommendations we can try. I will reach ...
-
Thank you for posting to our Forums Jason. Your mind is definitely in the right spot with addressing the actions in the queue. While that can serve as a fix the some of the time, in most cases we ...
-
Don, Thank you for utilizing our forums. I am excited to see that you are taking advantage of the new products and features that ShipWorks has to offer. I would like to dive deeper into your repo...
-
Steven, I am sorry that you have been running into compatibility issues with ShipWorks and your scales. Since we typically do not have specific recommendations when it comes to specific hardware su...
-
Jason, Please let me start by apologizing that you experienced issues relating to our Auto Update feature. If you are needing assistance, I am happy to have a member of our Support team reach out t...
-
Hey Rhett. Thank you for posting on our forums. While we don't currently have this feature available within the software, I want to reassure you that all Feature Request are received and acknowledg...