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USPS: Removal of USPS Regional Rates | FAQs

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ShipWorks Content Team

Updated

The USPS announced the removal of their Regional Rate service option beginning on January 22, 2023.

We've compiled the following FAQs to help ensure a smooth transition away from this service.

What happens if I try to ship a package using Regional Rate options in ShipWorks?

Beginning January 22, 2023 an error will be displayed in ShipWorks when attempting to process a shipment using any USPS Regional Rate service.

Error announcing that Regional Rate is no longer supported by the USPS.

What can I do with my Regional Rate boxes?

You may ship them as a Priority Mail package with the proper dimensions:

  • A1 is a top-loading box, 10" x 7" x 4-3/4"

  • A2 is a side-loading box, 10-15/16" x 2-3/8" x 12-13/16"

  • B1 is a top-loading box, 12" x 10-1/4" x 5" 7.67

  • B2 is a side-loading box, 14-3/8" x 2-7/8" x 15-7/8"

If cubic pricing is available based on weight, ShipWorks will automatically apply cubic pricing:

  • Regional Rate Box A: Cubic rates will apply for shipments over 1lb.

  • Regional Rate Box B: Cubic rates will apply for shipments over 3 lbs.

What if I have Shipping Profiles and/or Shipping Rules that apply a USPS Regional Rate box as the package type?

  • Shipping Profiles: Go to Manage > Shipping Profiles and edit any profiles that apply a Regional Rate box as the package type.

    • If you have Regional Rate boxes you wish to use to ship as Priority Mail packages, set the Packaging: as Package. Then, enter the dimension of the box into the Dimensions fields. See the What can I do with my Regional Rate boxes question above for the correct dimensions.

      A shipping profile is open in the editor and the packaging is set to package. The dimensions are entered for the Regional Rate box A1.

  • Shipping Rules: Go to Manage > Shipping Settings. Select USPS then select the Shipments tab. Then, do one of the following:

    • Edit the profiles associated to the rules so that the profile applies a package other than a Regional Rate box.

    • Select a different profile for each rule configured to use a Regional Rate box.

    The Shipping Settings screen is open with USPS selected. The shipments tab is open and the Regional Rate rule is being edited.

See the following help articles for more detailed information on updating Shipping Rules and Shipping Profiles.

What if I have Ready to Ship orders with shipments that already have Regional Rate applied as the packaging?

Update any shipments that have a Regional Rate box selected as the Packaging: prior to creating the shipping label.

If you have Regional Rate boxes you wish to use to ship as Priority Mail packages, set the Packaging: as Package. Then, enter the dimension of the box into the Dimensions fields. See the What can I do with my Regional Rate boxes question above for the correct dimensions.

A shipping profile is open in the editor and the packaging is set to package. The dimensions are entered for the Regional Rate box A1.

Still Need Help?

Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis.  We are happy to help.

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