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Overstock: Add a Store in ShipWorks

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ShipWorks Content Team

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Overstock.com sells a broad range of new products at low prices, including furniture, décor, rugs, bedding, home improvement, jewelry, electronics, apparel, and more.

ShipWorks connects directly to your Overstock account. With one click, or on an automated schedule, your orders are downloaded from Overstock. As soon as you process a shipment, ShipWorks communicates the updated order status, shipping method and tracking information back to Overstock.

This article will guide you through connecting your Overstock account to the ShipWorks software.

First Things First

Before you connect Overstock to ShipWorks there are a few things you will need:

  • Per Overstock, please reach out directly to Overstock by emailing them at IntegrationAnalysts@overstock.com letting them know of your intention to connect ShipWorks to the Overstock API. Overstock will assist you with any steps that may need to be taken by them in order to connect.

  • Your Overstock administrator Username and Password.

  • We recommend that you run the latest version of the ShipWorks software. This allows you to access the latest tools and features and ensures the steps in this article will work for you. For assistance with checking your version of ShipWorks or with upgrading to the latest version, please see the How Do I Upgrade ShipWorks help article.

  • You will need to be logged into ShipWorks as a user with administrator rights.

The Process

1. Click on the Manage tab, then on the Stores button. Then, click Add Store.

Click the Manage tab then the Stores button. Then click Add Store.

2. Select the platform you are adding to ShipWorks from the What platform do you sell on? drop-down menu. Then, click Next.

Select the store type from the dropdown menu.
Box highlights the Next button.

3. Enter your Overstock administrator Username and Password. Then, click Next.

add overstock credentials screen

4. Enter the Name for your store and the store Address on the Store Information screen. Then, click Next.

Generic store information screen in Add store wizard

6. Enter the additional Contact Information for your store (optional). Then, click the Next button.

generic contact info screen in add store wizard
Box highlights the Next button.

7. Select how much order history you would like to download into ShipWorks during your initial download. The default is to download 30 Days of order history into ShipWorks. You can modify this by clicking on the Edit link.

Thirty days of order history is the maximum number of days allowed.

The store setup screen in ShipWorks is displayed and the Edit link is highlighted.
Add Store wizard select download days

8. Verify that the settings for When the shipment is processed: are correct. Typically, you would leave the checkbox for Update my online orders with the shipment details checked.

update my online orders with shipment details add store wizard

9. Click Next and then Finish. Then, click Close.

Your Overstock orders will begin to download automatically.

Still Need Help?

Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis.  We are happy to help.

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