Menu

Solid Commerce: Add a Store in ShipWorks

Avatar

ShipWorks Content Team

Updated

Background

Solid Commerce helps you easily sell on multiple marketplaces including eBay, Amazon, Rakuten and more. The cloud-based platform synchronizes inventory across all your sales channels and consolidates multi-marketplace orders for easy fulfilment.

ShipWorks connects directly to your Solid Commerce store. With one click, or on an automated schedule, your orders are downloaded from Solid Commerce. As soon as you process a shipment, ShipWorks communicates the updated order status, shipping method and tracking information back to Solid Commerce.

First Things First

Before you connect Solid Commerce to ShipWorks there are a few things you will need:

We recommend that you run the latest version of the ShipWorks software. This allows you to access the latest tools and features and ensures the steps in this article will work for you. For assistance with checking your version of ShipWorks or with upgrading to the latest version, please see the How Do I Upgrade ShipWorks help article.

  • Your Solid Commerce administrator Username and Password and the SolidCommerce module url. Before you add the store within ShipWorks, contact your SolidCommerce representative to obtain some custom actions and your Module URL information. Let them know that you want to add your Solid Commerce store to ShipWorks and they should be able to give you the information you need. Once you have your Module URL and any other information the Solid Commerce rep specifies, you can proceed to add your store in ShipWorks.

  • You will need to be logged into ShipWorks as a user with administrator rights.

The Process

After reaching out to SolidCommerce to ensure you have the correct information (see the First Things First section):

1. Click on the Manage tab, then on the Stores button. Then, click Add Store.

Click the Manage tab then the Stores button. Then click Add Store.

2. Select the platform you are adding to ShipWorks from the What platform do you sell on? drop-down menu. Then, click Next.

Select the store type from the dropdown menu.
Box highlights the Next button.

3. Enter you SolidCommerce administrator Username:,Password, and Module URL: . Then, click Next.

store module credentials generic yourstore
Box highlights the Next button.

Complete the Setup Wizard

Great! You are connected. Now, you will need to fill out a few more screens.

1. On the Store Information screen, enter your Store Name: and Address:. Then, click Next.

Generic store information screen in Add store wizard

2. Enter the additional Contact Information: for your store. Then, click Next.

Note: This information is optional.

generic contact info screen in add store wizard

3. Select how much order history you would like to download into ShipWorks during your initial download. The default is to download 30 Days of order history into ShipWorks. You can modify this by clicking on the Edit link.

The store setup screen in ShipWorks is displayed and the Edit link is highlighted.
Add Store wizard select download days

4. Verify that the settings for When the shipment is processed: are correct. Typically, you would leave the checkbox for Update my online orders with the shipment details checked.

update my online orders with shipment details add store wizard

5. Click Next and then Finish. Then, click Close.

Your orders will begin to download automatically.

Still Need Help?

Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis.  We are happy to help.

    Attachments

Have a comment to share about this article? We'd love to hear from you. You must be logged in to your Support Portal account to leave a comment.

Comments

0 comments