Menu

Web Shop Manager: Add a Store in ShipWorks

Avatar

ShipWorks Content Team

Updated

Background

Web Shop Manager is a marketplace for selling after market automotive products.

Use ShipWorks to import orders from Web Shop Manager (WSM), create domestic and international shipping labels, and automate customer updates when orders have shipped. This article will guide you through the process of connecting your Web Shop Manager store to ShipWorks.

First Things First

We recommend that you run the latest version of the ShipWorks software. This allows you to access the latest tools and features and ensures the steps in this article will work for you. For assistance with checking your version of ShipWorks or with upgrading to the latest version, please see the How Do I Upgrade ShipWorks help article.

Web Shop Manager Configuration

Prior to following the steps outlined in the The Process section below, the following steps need to be completed in Web Shop Manager:

  1. Enable the ShipWorks API in Web Shop Manager:Reach out to WSM and ask them to enable the ShipWorks API Key.

  2. Create a ShipWorks user:Use this help page to create a WSM User. It is recommended that your user name is your site tag and Shipworks. Your tag can be found on the WSM Admin Dashboard below the charts. Example username: TAGshipworks

    This WSM user account should only be used for the store connection; users should not use this account to access WSM.

For more information on these steps, please visit the WSM help article found here.

The Process

Connect WSM to ShipWorks

  1. Click on the Manage tab and then on the Stores button.

    Manage tab > Stores button

  2. Click the Add Store button.

    SW_PU_ManageStores_BTN_AddStore_MRK

  3. Select Web Shop Manager from the What platform do you sell on? drop-down menu. Then, click the Next button.

    Select Web Shop Manager then click the Next button.

  4. Enter the Username and Password you created when configuring the ShipWorks User in WSM in the First Things First section of this article.

    Enter the username and password.

  5. Enter the Module URL. Then, click the Next button.

    The URL

    The Module URL is your WSM store URL with /shipworks tagged onto the end. For example: https://www.webshopmanagerstore.com/shipworks.

    Enter the Module URL.
    WIZ_AddStore_GEN_BTN_Next_MRK

Complete the Setup Wizard

Great! You are connected. Now, you will need to fill out a few more screens.

1. On the Store Information screen, enter your Store Name: and Address:. Then, click Next.

Generic store information screen in Add store wizard

2. Enter the additional Contact Information: for your store. Then, click Next.

Note: This information is optional.

generic contact info screen in add store wizard

3. Select how much order history you would like to download into ShipWorks during your initial download. The default is to download 30 Days of order history into ShipWorks. You can modify this by clicking on the Edit link.

The store setup screen in ShipWorks is displayed and the Edit link is highlighted.
Add Store wizard select download days

4. Verify that the settings for When the shipment is processed: are correct. Typically, you would leave the checkbox for Update my online orders with the shipment details checked.

update my online orders with shipment details add store wizard

5. Click Next and then Finish. Then, click Close.

Your orders will begin to download automatically.

Things to Know

  • Automatic Downloads: The WSM store in ShipWorks is configured to download automatically every 15 minutes. Change this setting by going to Manage > Stores > Select the Store > Edit. Then, select the Store Settings link.

    Automatically download settings.

  • Download manually: Manually download orders into ShipWorks at any time by clicking the Download button on the Home tab.

    Click the Home tab then the Download button.

  • Item IDs: The Item ID sent to ShipWorks from WSM is based on the ID selected in WSM in the System > Configuration > Catalog tab.

  • Order Statuses: Orders downloaded into ShipWorks will have both a Local Status and a Store Status.

    • Local Status: A ShipWorks specific status set within the ShipWorks Software. By default, newly downloaded orders are assigned a status of Not Shipped.

    • Store Status: The status of the order assigned by and downloaded into ShipWorks from Web Shop Manager.

  • Order Updates: WSM only updates the order to ShipWorks once. If you make any changes to orders in WSM after it is downloaded into ShipWorks you will need to manually update the order in ShipWorks as well.

  • Shipped Orders: Once an order is shipped in ShipWorks, an upload is automatically sent to WSM updating the order status and tracking information.

Still Need Help?

Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis.  We are happy to help.

    Attachments

Have a comment to share about this article? We'd love to hear from you. You must be logged in to your Support Portal account to leave a comment.

Comments

0 comments