Create an Action for Online Updates

1. In ShipWorks, go to Manage Actions.

2. On the Action Manager screen, look for an action that has been disabled (there will be a strikethrough through the name, run when, and tasks fields).

The action itself should resemble:

3.Select the checkbox next to the name to enable it.

4.Click Close to exit.

5.Process a shipment to prompt the action to occur. If this does not fix your problem, try creating a new action below.

1. In ShipWorks, click on the Manage tab and then on the Actions button.

2. On the Action Manager screen, click the New Action button.

3. In the text box at the top of the screen, name your action Upload Shipment Details.

4. From the drop-down menu, select A shipment is processed.

5. Select the checkbox next to Only for Normal Shipments.

6. Click Add Task. Then, select Your Store > Update Online. Modify your settings (as necessary).

Please note: You can add more stores to this action by clicking "Add Task" and repeating step 6 (as needed).

7. Click Settings (left-side menu) and modify settings as necessary (such as limiting the action to run on one specific computer or only allowing the action to run for a particular store).

8. Click OK and Close to exit.

Process a shipment as normal to test your new setup.

If you're having difficulties with an action performing more than once, check for duplicate actions in your setup.