Etsy: Add a Store in ShipWorks
Etsy provides a marketplace for merchants who sell upcycled, vintage, and handmade products. The Etsy e-commerce community benefits both sellers and their customers with a well-updated blog, in-app notes from buyers, coupon codes, discount amounts, and carrier tracking information.
ShipWorks connects directly to your Etsy seller account via the Etsy API. With one click, or on an automated schedule, your orders are downloaded from Etsy. As soon as you process a shipment, ShipWorks communicates the updated order status, shipping method and tracking information back to Etsy.
Connect to the New Etsy API
Etsy has recently introduced a new API used to connect Etsy to third-party applications such as ShipWorks. All ShipWorks merchants must connect to Etsy using the new API by March 31, 2023.
Please ensure that you are running ShipWorks version 9.12.0 or later prior to continuing with the steps found in this article.
Already have an Etsy store connected to ShipWorks and need to update to the new Etsy API? Please see the Etsy: Migrate to the New Etsy API article found here.
Before you begin, please be sure that you:
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Have your Etsy username (or email address) and password available
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Are logged in to ShipWorks as an administrator
1. Click on the Manage tab, then on the Stores button. Then, click Add Store.
2. Select the platform you are adding to ShipWorks from the What platform do you sell on? drop-down menu. Then, click Next.
3. Enter the number of days (1 - 30) worth of order history to download into the days back field. Then, click the Next button.
For example: Enter 30 if you would like the previous 30 days of order history to download into ShipWorks.
4. Click the Create Etsy Token button. A new browser window will open to the Etsy login page.
5. Log in to your Etsy store using your Etsy store credentials.
6. Click the Allow Access button. The web browser screen will refresh and display your login token.
7. Click the Copy Etsy token button to copy the token to the clipboard.
8. Switch back to ShipWorks and paste the token into the Enter the Etsy Token field. Then, click the Next button.
Great! You are connected. Now, you will need to fill out a few more screens.
9. On the Store Information screen, enter your Store Name: and Address:. Then, click Next.
10. Enter the additional Contact Information: for your store. Then, click Next.
Note: This information is optional.
11. Verify that the settings for When the shipment is processed: are correct. Typically, you would leave the checkbox for Update my online orders with the shipment details checked.
12. Click Next and then Finish. Then, click Close.
Your Etsy orders will begin to download into ShipWorks automatically.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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