View and Export Shipping Volume and Shipment Details
Access multiple levels of shipping volume and shipment detail information using the Shipment Volume panel. View the shipping volume information on the screen or export the data to a .CSV file to load into your own application for reporting purposes.
Manage your ShipWorks account by logging in at hub.shipworks.com using your ShipWorks account email address and password. Then, go to Account > My ShipWorks Account.
Navigation
Click the View link on each level to drill down through multiple levels of detailed shipping volume and shipment information. Use the breadcrumb navigator to navigate directly to any level in the path.
Available Information
The list below outlines the information available to you as you drill down through the levels of information.
Top Level: Average Shipment Volume for Each Sales Channel
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Date on which the selling channel was added
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Type of selling channel/platform type
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Name of the selling channel
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Average monthly shipments for the selling channel
Level 2: Sales Channel by Billing Cycle
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License Key (ShipWorks Legacy Customers)
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License Activation (ShipWorks Legacy Customers)
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Total number of shipments
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Total number of Seller Fulfilled Prime shipments
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Number of shipments insured using ShipWorks insurance
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Number of voided shipments
Level 3: Billing Cycle by Date
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Total number of shipments
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Total number of Amazon Buy Shipping API shipments
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Number of shipments insured using ShipWorks insurance
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View the number of voided shipments
Level 4: Shipments on the selected day
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Order number
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Shipment date
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Carrier and Service used
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Recipient's name
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Was the shipment voided
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Was the shipment insured using ShipWorks insurance
Level 5: Shipment-specific details
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Shipment information (Order Number, Shipment ID, Processed Date, Shipment Date, Service, Tracking Number, Recipient)
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Billing Information (Billing Status, Billed on date/Invoice information)
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Insurance information, if applicable (Policy Number, Status, Cost, Make a Claim)
Track a Shipment
Click the tracking number in the Shipment section. A new window will open with detailed tracking information.
View the Shipment's Invoice
Click on the invoice number and date link in the Billing section of the shipment details.
Click the Export... link to export a .CSV file containing the shipping volume or shipment details currently displayed in the Shipment Volume panel.
For example: When viewing the shipment volume by date for a specific sales channel, clicking the Export Shipment Volume - By Date link will export the Shipping Volume - By Date information for the dates currently displayed.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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