Require Orders to be Verified Prior to Shipping
ShipWorks customers have the option of requiring orders to be verified using Scan-based Quality Control prior to a label being generated automatically. For more information on Scan-based Quality Control and on enabling this option, please see the Scan-based Quality Control user guide.
1. Click on the Manage tab and then on the Settings button.
2. Select Scan-to-Ship then check the box for Require orders/shipments to be verified before shipping in the Shipping Workflow Section.
When a shipment is processed for an order that has not been verified, the below error message will be displayed. The error will be displayed for shipments being processed from the Scan-to Ship tab, the Ship Orders screen or the Shipping Panel.
Actions
Any ShipWorks Action that is configured to automatically process a shipping label will override the Require orders/shipments to be verified before shipping setting. This means that if an Action triggers processing a shipment and printing a shipping label, the shipment will be processed whether or not the order has been verified.
Having trouble accessing this functionality? It might be related to the ShipWorks plan you are currently on. Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
Have a comment to share about this article? We'd love to hear from you. You must be logged in to your Support Portal account to leave a comment.
Comments
0 comments