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Signing In to your Support Portal Account

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ShipWorks Content Team

Updated

Background

Once you have signed up for a ShipWorks Portal account, you have access to create support tickets, monitor the status of your support requests, contribute to our ShipWorks forum and more.

This article will guide you through the process of logging into your ShipWorks Portal account and how to log out.

Logging In

To log in, open a web browser and navigate to the ShipWorks Support Portal.

Then, click on the Sign in link located at the top-right corner of the page.

Sign In Link

Enter your email address and your password. If you would like to remain logged in, check the Stay sign in check-box. Then, click Sign in.

signing in to the support portal

Once you are successfully logged in, you can access your account menu.

Support portal account menu

Logging Out

To log out of your ShipWorks Portal Account, click on the account drop-down arrow and select Sign Out.

Sign out of support portal

What's Next?

Learn what you can do once you are logged in.

Still Need Help?

Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis.  We are happy to help.

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