eBay: Add a Store to ShipWorks
Sell on eBay and access 170 million active users in nearly 200 countries. Benefits like branded tracking pages, product information imports, order detail imports, and the eBay Global Shipping Program will help you to grow your brand and reach new markets.
ShipWorks connects directly to your eBay® account via the eBay API. With one click, or on an automated schedule, your orders are downloaded from eBay. As soon as you process a shipment, ShipWorks communicates the updated order status, shipping method and tracking information back to eBay.
This article will guide you through connecting your eBay store to ShipWorks.
Please also have your eBay login credentials available. You will need to enter them in order to connect ShipWorks to your eBay account.
1. Click on the Manage tab, then on the Stores button. Then, click Add Store.
2. Select the platform you are adding to ShipWorks from the What platform do you sell on? drop-down menu. Then, click Next.
3. On the eBay Token screen, click on the Create Login Token button. This will launch your web browser and load the eBay login page.
6. On the eBay Sign In screen, enter your eBay store's username and password and click Sign In.
7. On the Grant application access screen, click on the Agree button.
8. Once access is granted, you will be notified that the authorization was successful. Switch back to the ShipWorks application.
9. On the eBay Token screen you will see a notice that the token was imported successfully. Click Next.
Great! You are connected. Now, you will need to fill out a few more screens.
1. On the Store Information screen, enter your Store Name: and Address:. Then, click Next.
2. Enter the additional Contact Information: for your store. Then, click Next.
Note: This information is optional.
3. Select how much order history you would like to download into ShipWorks during your initial download. The default is to download 30 Days of order history into ShipWorks. You can modify this by clicking on the Edit link.
4. Verify that the settings for When the shipment is processed: are correct. Typically, you would leave the checkbox for Update my online orders with the shipment details checked.
5. Click Next and then Finish. Then, click Close.
Your orders will begin to download automatically.
Still Need Help?
Please feel free to reach out to one of our awesome Technical Support Representatives in St. Louis. We are happy to help.
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