Tracking not uploading to Amazon. Anyone else?

amazon

May 02, 2023 15:57

Tracking not uploading to Amazon as of yesterday. Anyone else?

I had to manually copy and paste almost 100 orders so far.

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4 comments

alamo_shoes

May 02, 2023 16:15
Same problem here. Tracking not being sent to Amazon for the last two days.
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amazon

May 02, 2023 16:25
I just heard back from Shipworks support. It's a known issue they have been working on since Friday. They gave me kind of a long work around.

I have no idea why they're not letting customers know when there's a problem. I almost had 100+ orders go "late" luckily I just happened to notice yesterday.
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gocommandogear

May 03, 2023 02:28
Shipworks what is the workaround? Still not working for me but status.shipworks.com shows no issues under Amazon US
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amazon

May 03, 2023 19:00
Your better off submitting your own support request through Shipworks. The work around they sent me is a long complicated filter set up. It's full of text and photos. I can't copy it here.
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