Issue with Store Settings

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gocommandogear

• February 26, 2020 17:12

I click on Stores Amazon and click "Satus Presets" shipworks gets error "Unable to Access your MWS Account, Please Grant Shipworks Access".  I have double checked on my Amazon Manage Apps shipworks has "Full MWS Access" and is Active. I confirmed Auth tokens are correct.  Anyone else getting this?

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• Official comment

  

  Dre G.

  • February 27, 2020 20:18

  Hi Jason,

  I'm sorry for the delay in response! We became aware of this defect yesterday and our development team is working hard on a fix. We will be releasing this in an upcoming version of ShipWorks. You can monitor any new features/fixes organized by released versions by going to www.ShipWorks.com > Download Software> Release History. 

  Thank you for your patience!

  Dre

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