Stamps.com has always refunded my monthly fee for usage over $xxx. I recently noticed that refund stopped. Anyone else notice this?
Also, do I need the $35/mo account for shipworks, or can I use the $18/mo account?
Good morning Philip!
I definitely understand your concerns with your Stamps.com account. I am going to take a further look into this for you and reach out to you in a new ticket so we can further discuss the specifics! Thanks for bringing this to our attention, talk to you soon!Comment actions
Ok, I have spoken with Stamps.com and I am not happy at all.
Apparently they decided that they would just change their pricing plan and not tell anyone before or after. The net result was an extra $420 expense a year. To add insult to injury, when I inquired about it I was told that my "promotion" had expired. That is false as the plan, which we have had for years, was not a promotional rate. They simply manufactured an excuse to avoid saying, "Yes, we stuck it to you quietly"
This is very unethical. And I don't do business with unethical companies. This poses a problem because Stamps.com no longer supports Endicia.
What are my options besides Stamps.com?
Please sign in to leave a comment.