ODBC - how to remove an order that is already imported?

John West

February 04, 2022 23:10

Scenario: I import 10 orders from sql via odbc. I ship a couple. An hour later, I do another download. If, since the last download, an order was canceled or otherwise shouldn't be shipped, it doesn't come back in this download. In that case, i'd like it removed from shipworks, but that doesn't happen.

How can i have shipworks remove an imported order that doesn't come back in subsequent downloads? thx!

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Dan Pankau

June 03, 2024 19:44
John - Out of curiosity, how did you resolve this?
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John West

June 03, 2024 19:47
turns out it was on my end. my odbc query was only sending the order one time, so any updates after that never made it to shipworks. after i changed my odbc query to send modifications as well, the shipworks side of things worked great.
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