App I.
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Introduction to The Hub
Background Access The Hub from anywhere by logging in at hub.shipworks.com. Think of The Hub as your online resource to view order information, configure how your orders are routed, manage shi...
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Amazon: Update to the SP API by 5/31/2023
Background Beginning 5/31/2023 ShipWorks will no longer connect to Amazon using the MWS API. ShipWorks will migrate to connecting to Amazon using only the newer Amazon SP API. How this affects...
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Shipping Label Examples
The shipping labels you create through ShipWorks will look just like the labels created directly through a carrier's website or at the Post Office. This is because the carrier creates the lab...
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Actions: Email Shipment Notifications Based on Delivery Status Changes
Background Use ShipWorks' Delivery Status feature to track the status of shipped orders and to notify customers of shipment status changes. Using ShipWorks' automation features, send your cust...
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Run AutoUpdate Correctly in Windows: Limited User Rights, or Authentication to Connect ShipWorks to SQL Server
Introduction ShipWorks is committed to providing seamless and efficient software experiences for our users. We have reinstated the AutoUpdate (AU) feature to ensure that you always have the la...
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ShipWorks Templates: Comprehensive Technical Guide
ShipWorks templates are an integral part of the ShipWorks system, allowing businesses to generate reports, shipping labels, and customer communications with ease. These templates are highly custom...
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Update Shipping Rules: Change the Automatically Applied Carrier & Service
Background It may become necessary to update your existing shipping rules so that they automatically apply different carriers or services to your shipments. For example, you may wish to update ...
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USPS Rate Changes 2026
Shipping carriers periodically update their products, services, and rates—typically at the start and midpoint of the year. These updates may affect the rates you see when shipping through ShipWork...
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Customs Duties, Taxes, and Fees
Duties are fees imposed by customs authorities on imported merchandise. The fees are based on the value and/or gross weight of the international shipment and may differ according to the item(s) in...
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FedEx: Update to the New FedEx API
ShipWorks is updating how it connects to FedEx. This update ensures that you have access to the latest FedEx services and features. This article will guide you through the process of migration you...