Can't download Walmart

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4 comments

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    AJ Meyer

    Hello! 

    Thanks for your patience while our developers worked on a solution to the Walmart download issue that you experienced earlier this week. A fix is now available in version 8.5.2 - download HERE

    We recommend taking a backup on the database server before upgrading your ShipWorks version. 

    Manage > Backup > choose the file path for saving the backup.

    (Best practice is to save backups on external storage such as a flash drive, or on a drive that syncs with the cloud, such as OneDrive, DropBox, or Google Drive.)

    Please note that all workstations will need to be upgraded to 8.5.2, starting with the server, in order to permanently resolve the issue. 

    More information at the links below: 

    Backing up a ShipWorks Database

    How Do I Upgrade ShipWorks?

    If you have any questions or concerns, please don't hesitate to reach out to us directly at support@shipworks.com

    Thanks! 

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    AJ Meyer

    Hi, Jason - 

    Reaching out to you with a support ticket. Thanks! 

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    Dan Harpold

    I am experiencing the same issue, with a different line number. 

    ShipWorks encountered an error communicating with Walmart: There is an error in XML document(1,31336).

    Did you get a resolution to this?

     

     

     

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    Garth Howell

    I'm having the same issue (different line no)

     

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