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AJ Meyer

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  • Total activity 20
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Activity overview

Latest activity by AJ Meyer
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    AJ Meyer commented,

    Official comment
    1. Community
    2. Feature Requests
    3. In-Store Pickup Features

    Hi, Shelby - Great question! For marking orders "Shipped" with local pick-up, I'd recommend configuring the "Other" carrier with a custom profile for Local Pick-Up. We can also configure a custom ...

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    AJ Meyer commented,

    1. Community
    2. Feature Requests
    3. Can't download Walmart

    Hi, Jason -  Reaching out to you with a support ticket. Thanks! 

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    AJ Meyer commented,

    Official comment
    1. Community
    2. General Discussion
    3. USPS is down

    Hi, Carol -  Stamps.com was indeed having some issues earlier; apologies for the inconvenience! For future outage alerts, I'd recommend subscribing to updates on status.stamps.com and/or status.shi...

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    AJ Meyer commented,

    Official comment
    1. Community
    2. Templates
    3. Date Functions

    Hi, Willy B -  When we see the  'source10.xsl' error on a template preview, we just need to close and reopen ShipWorks. Please give that a try!  I'll reach out in a support ticket directly to make ...

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    AJ Meyer commented,

    1. Community
    2. General Discussion
    3. unable to upload shipping info

    Hi, Jason!  I'm going to open a support ticket and will reach out to you shortly about this issue. Talk with you soon! AJ

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    AJ Meyer commented,

    Official comment
    1. Community
    2. General Discussion
    3. GIFT CERTIFICATES

    Hi, Hope! Let's take a look together in a remote session to see if Volusion sends that info to ShipWorks with your order data. I'll be in touch on a ticket shortly. Talk with you soon!  AJ 

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    AJ Meyer commented,

    1. Community
    2. General Discussion
    3. unable to upload shipping info

    Hi, Jason -  Apologies for the inconvenience! I'll reach out in a ticket to help troubleshoot this. Talk with you soon! AJ

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    AJ Meyer commented,

    1. Community
    2. Templates
    3. xml templates don't work

    Hi, Peter -  I'd like to help troubleshoot this! As it seems to be isolated to only one of your stores, let's take a look at the specifics in a remote session. I'll create a ticket and will be in t...

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    AJ Meyer commented,

    1. Community
    2. General Discussion
    3. Search by tracking number?

    Hi, Philip -  Thanks for reaching out on our forums! The solution that Nathan mentioned above is currently the best option, however I'd be happy to submit a feature request. I'll be in touch with a...

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    AJ Meyer commented,

    1. Community
    2. Feature Requests
    3. Branded tracking page

    Hi, Terry -  Thanks so much for reaching out on our forums! ShipWorks does not currently have this functionality, however I have added your information to the Feature Request.  I will reach out in ...