missing rates from pane on right

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Rick Deemer

• June 17, 2019 19:17

Have user who "may have hot something"  and now the rates are no longer visible on the right pane.  Can get ti to where there is a separate tab for rates but nothing that has the shipping and rates together on same pane.

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• Official comment

  

  Jacob Hutter

  • June 17, 2019 20:11

  Hey Rick,

  Let's get that 'Rates' display back, and in the same panel!

  There's two routes we can take.

  Route One: Show Rates to be displayed for Orders awaiting Shipping -Official Answer

  Route Two: Show Rates to be displayed for Orders that have already been shipped -Additional Answer, you might like for reference

  Route One

  While ShipWorks is open:

  1. Navigate to the 'View' Tab, in the top row
  2. Engage in the 'Show Panels' drop-down menu
  3. Select the 'Rates' button, or verify that this is highlighted in yellow

  The Rates panel will now be displayed under the Shipments panel, displaying Service and Rates together

  ​

  Route Two

  1. Navigate to the View Tab
  2. Engage in the 'Show Panels' drop-down menu
  3. Select the 'Shipments' button, or verify that this is highlighted in yellow

  ​

  The Shipments panel will now be displayed. Let's take it a couple steps further!

  While in the Shipments Panel:

  1. Right click the column headers to add two essential columns
  2. Engage in the checkbox for Service, as well as Cost

  This will show you the Provider, Service, and Rates for the shipments already created.

  If you would prefer that we go through this process together, of if you have any questions, feel free to let me know at any time.

  Thank you for reaching out to ShipWorks Forums for your solution, Rick!

   

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  Rick Deemer

  • June 17, 2019 19:20

  hit something...

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