Gerald C.
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Recent activity by Gerald C. Sort by recent activity-
Phillip, Unfortunately at this time there is no way to tweak the behavior if the Best Rate feature. However, that doesn't mean that we are not open to hearing feedback/ideas. I am going to write th...
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Hey Pierre, I apologize for the delay in getting back to you. We would like to take a look at your order information and compare it to our current template code. Once we see exactly how the info is...
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Don, Thank you for utilizing our forums. I am excited to see that you are taking advantage of the new products and features that ShipWorks has to offer. I would like to dive deeper into your repo...
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Steven, I am sorry that you have been running into compatibility issues with ShipWorks and your scales. Since we typically do not have specific recommendations when it comes to specific hardware su...
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Thank you for posting to our Forums Jason. Your mind is definitely in the right spot with addressing the actions in the queue. While that can serve as a fix the some of the time, in most cases we ...
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Hey Bud, I am so sorry that you haven't been able to get ShipWorks up and running, I am going to see if I can locate your support ticket to see what other recommendations we can try. I will reach ...
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Thank you for sharing your feedback on ShipWorks AutoUpdate. For starters, I would like to apologize for the inconvenience that this has caused you and your company. As always we appreciate the fee...
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Hello, Thank you for bringing this to our attention. It appears there were server issues impacting usage of the software. We had our Server teams on it first thing in the morning working diligently...
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Michael, We can definitely create a support ticket and reach out to you. I will create a ticket (using this account) and we will reach out right away to see if we can overcome the roadblocks that ...